Whether you are a first-time visitor or returning to Pointsbet, this guide covers the essential features you need to know.

Before You Start

To ensure a smooth experience, have the following ready:

• A valid email address and a secure password
• Your personal details (full name, date of birth, address) for identity verification
• A compatible device – the platform works as a progressive web app (PWA) from your mobile browser, no app store download required
• Accepted payment method (credit/debit card, e‑wallet, or bank transfer)
• Stable internet connection for uninterrupted gameplay

Important: Always use a private, secure network when accessing your account. Avoid public Wi‑Fi for financial transactions.

Account Setup

Follow these steps to create and verify your account:

1. Click the “Sign Up” button on the homepage.
2. Fill in the registration form with your email, chosen password, and personal details.
3. Agree to the terms and conditions and confirm you are of legal age.
4. Check your inbox for a verification email and click the link inside.
5. Log in using your email and password (the login process is straightforward).
6. Complete the Know Your Customer (KYC) process by uploading a photo of your ID and a recent utility bill.
7. Make your first deposit using one of the available methods. Minimum deposit amounts vary, so check the cashier page.

Note: KYC is mandatory before withdrawing funds. Submitting documents early speeds up the process.

Games & Offers

Once logged in, you can explore a wide range of casino games and sports betting markets. The lobby is organised by category: slots, table games, live dealer, and virtual sports. To give you an idea of the variety, here is a sample of game types on offer:

For a deeper look at the interface and gameplay, watch the walkthrough video below:

New players can typically claim a welcome offer – often a deposit match bonus plus free spins. Always read the wagering requirements (usually 30x–50x) and eligible games before opting in. Regular promotions include reload bonuses, cashback, and loyalty rewards.

Remember that winnings from a Curacao‑licensed operator may be subject to local income tax in your country of residence. Consult a tax professional if you are unsure about your obligations.

Conclusion

With your account verified, the deposit made, and the game library at your fingertips, you are ready to enjoy everything the platform has to offer. Play responsibly, set deposit limits, and make sure to use the mobile‑optimised website or PWA for gaming on the go. If you ever need assistance, the support team is available via live chat and email 24/7.